Chrysler, Jeep, Dodge and Ram Service Department in Rochester NY

Welcome to Our Service Department

Our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Frequently Asked Questions

Do I need an appointment to get my vehicle serviced at Cortese Chrysler Jeep Dodge Ram?

While you don't need an appointment, we do recommend scheduling so that we can plan you into the day's work and prevent extended delays. Accidents happen, and cars don't start, so we'll be here waiting for you!

Do you only service Chrysler, Jeep, Dodge and Ram vehicles in your Service Department?

No! We can service all popular makes and models of vehicles. The Cortese Auto Block is an OEM dealer for Chrysler, Jeep, Dodge, Ram, Mitsubishi, Lincoln and Ford. 

Can I bring my Chrysler, Jeep, Dodge or Ram vehicle for warranty work or a recall?

Absolutely! As an OEM dealer we can do routine service like oil changes, brake jobs and NY State Inspections. We can also do bigger jobs and even repair your vehicle after a collision at our Body Shop. 

What if I can't afford the full repair bill for the service on my vehicle?

Cortese Chrysler Jeep Dodge Ram has partnered with Sunbit to offer a  pay-over-time option in our service department with options of 3-, 6-, 9-, 12-, 15- and 18-month plans.  There's no hard credit check, no fees or penalties and you can get approved for as little as $50, up to $10,000. 97% of folks get approved.  Get your car back on the road so you can get back to your busy life. 

What do I need to apply for the Sunbit Pay Over Time installment loan?

You'll need your email address and phone number, state-issued ID or driver's license, Bank-issued debit card for the payment due at checkout and a debit card or deposit account for the recurring monthly payments. Visit Sunbit.com or your service advisor for more information or to apply.