MOPAR Top Tech

 
  
After 31 years on the job I still love my job. There's a new experience for me to learn from every day in our service department. For relaxation I enjoy riding my dirt bike and target shooting at the land.I've been with Cortese for 34 years. and love the challenge of "problem vehicles" that are hard to diagnose and fix. I enjoy travel, fishing and maintaining classic tractors I use on my horse farm.
 
Cortese Chrysler Jeep Dodge and Ram is proud to have two honored Top Tech technicians on our staff. Steve Tribotte's and Karl Mitchell's experience, positive attitude and mentoring skills uplift the quality and level of expertise of the entire service department at Cortese!

The Top Tech Program rewards Service Technicians on key performance indicators based on Fixed First Visit Performance, Dealership Tenure and Training Level. Mopar Honors its 27 best and brightest dealer technicians in the U.S. who are chosen from a massive pool of over 25,000 eligible employees.

Customer satisfaction and retention are key drivers of our business. The decision to purchase a particular vehicle brand is determined by both the attributes of the vehicle, and as importantly by the level of service that our customers receive.

Congratulations Steve and Karl!

Service Department

  • Service: (585) 277-3226

Hours

  • Monday 7:30am-5:00pm
  • Tuesday 7:30am-7:00pm
  • Wednesday 7:30am-5:00pm
  • Thursday 7:30am-7:00pm
  • Friday 7:30am-5:00pm
  • Saturday 8:30am-3:30pm
  • Sunday Closed
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